Your personal data at Lotto24
What this notice covers
This page sets out how lotto24-de.com.de collects, uses and protects your personal data. We are an information site about Lotto24, not the operator itself, which means we do not process gambling accounts, deposits or withdrawals. The data controller for this site is the operator of lotto24-de.com.de.
Our processing is governed by the UK GDPR and the Data Protection Act 2018. The only personal data we handle is what you send us through our contact form and what your browser transmits automatically when you visit. Questions about your gambling account or verification data should go to Lotto24 AG directly, under their own privacy policy.
Data you give us vs data we observe
Two categories of personal data reach us, and they are processed on different lawful bases.
When you use our contact form, you give us:
- Your name and email address
- The content of your message
- Any other details you choose to include
We process this on the lawful basis of legitimate interest, to respond to your enquiry and keep a record of our correspondence.
When you visit the site, we observe:
- Your IP address and browser type, recorded in server logs
- Which pages you view and for how long
- Cookies set by our site and by embedded third-party scripts, where you have consented
Server logs are processed for security and troubleshooting under legitimate interest. Analytics cookies run on your consent, which you can withdraw at any time. We do not collect payment details, identity documents or any data connected to gambling activity, because this portal does not offer gambling.
Who processes your data
We use third-party services to keep this site running, and each one acts as a processor under our instruction:
- Analytics providers that aggregate visit data so we can see which content is read
- Hosting services that store and serve our pages
- Advertising or affiliate scripts, where consent has been given through our cookie banner
Your data is never sold. Where a processor is based outside the UK or the European Economic Area, data is transferred only with adequate protection safeguards in place, such as Standard Contractual Clauses approved under UK GDPR.
Your rights under UK GDPR
The law gives you seven rights over your personal data:
| Right | What it lets you do |
|---|---|
| Access | Request a copy of the data we hold about you |
| Rectification | Correct data that is inaccurate or incomplete |
| Erasure | Ask us to delete your data in certain circumstances |
| Restriction | Limit processing while a concern is resolved |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interests |
| Withdraw consent | Withdraw consent for any processing that relies on it |
To exercise any of these, email [email protected]. We respond within one month. If you are not satisfied with our response, you can complain to the Information Commissioner's Office at ico.org.uk or by calling 0303 123 1113.
How long we keep your data
Contact-form submissions are retained for up to 12 months after your last message. Server logs are kept for up to 90 days for security purposes. Aggregated analytics data is held for up to 24 months.
When you ask us to delete your data, we remove it within 30 days unless a legal obligation requires longer retention.
Children and under-18s
This site is not directed at anyone under 18. We do not knowingly collect personal data from minors, and we do not target content at them. If you believe someone under 18 has submitted data through our contact form, contact us at [email protected] and we will delete it.
On a device shared with children, we recommend parental-control software such as Net Nanny or Qustodio.
Changes to this notice
We update this page whenever our data practices change. The date below marks the last revision. Material changes will be posted on the site before they take effect.
Last updated: 19 February 2026
We restrict access to this site to persons aged 18 and over (18+). Free, confidential support with gambling concerns is available at BeGambleAware.org.
Last updated:
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